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Nitro PDFs being saved as a .20 file


Tecala Admin

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Hi All,

A customer who is using Nitro Pro 12.5 has noticed that when using the program to save/print a PDF, the extension is being saved as a .20 file. I have noticed that if you don't specify the file to be saved as a PDF but add .pdf in the file extension it will then save as a .pdf.

Has anyone noticed this behaviour at all?

The .20 file seems to be able to be opened in Adobe Reader but not Nitro.

Any assistance would be appreciated!

Thanks,

Chad

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