poor admin support

[keng khim yeoh]

recently my laptop was hardisk failure, i not able to deactivate before fresh install, now after format and install intro i can't activate my license, kindly help

[Reymund Oyong]

Hi @keng khim yeoh,

Thank you for reaching out to us through our Community Forums!

Please provide the serial number you use to activate Nitro Pro so I could check its activation records.
You can send this through private message (mouse hover my profile then click the 'Message' link).

Kind regards,