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poor admin support

keng khim yeoh

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keng khim yeoh

recently my laptop was hardisk failure, i not able to deactivate before fresh install, now after format and install intro i can't activate my license, kindly help

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Reymund Oyong

Hi @keng khim yeoh,

Thank you for reaching out to us through our Community Forums!

Please provide the serial number you use to activate Nitro Pro so I could check its activation records.
You can send this through private message (mouse hover my profile then click the 'Message' link).

Kind regards, 

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