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Brian Wood

upgrade from NitroPDF Pro 6

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Brian Wood

I would like to upgrade my old nitro PDF Pro 6 license to the latest version but when I enter in my license it says it is unable to be validated. How can I upgrade?

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AllainU

Hello @Brian Wood,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address.

In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro 6.
-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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AllainU

Hello @Brian Wood,

Thank you for your patience.

An adjustment has been made on your Nitro Pro 6 license so please try upgrading it again to Nitro Pro 13 with a discounted rate through our Upgrade Portal.

Thank you for choosing Nitro and I hope this helps.

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