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Posted

Dear Sirs,

I will install Nitro Pro 10 in my new computer but I can not do that.

The error said Please check your internet connection but my internet working well.

How can I fix it.

thank you 

  • Official Nitronaut
Reymund Oyong
Posted

Hi @Warit,

Thank you for reaching out to us through our Community Forums!

The Nitro Pro 10 installer can be found from the link below:
https://kb.gonitro.com/knowledgebase#/search/installer/000004464 

It is a msi installer and it does not require an internet connection during the installation process. 
Could you please take a screenshot of the error message? Is this happening during the installation or activation process?

Please provide as well your Nitro Pro 1 serial number.

Kind regards, 
 

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