Warit 0 Report post Posted October 19, 2020 Dear Sirs, I will install Nitro Pro 10 in my new computer but I can not do that. The error said Please check your internet connection but my internet working well. How can I fix it. thank you Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted October 20, 2020 Hi @Warit, Thank you for reaching out to us through our Community Forums! The Nitro Pro 10 installer can be found from the link below:https://kb.gonitro.com/knowledgebase#/search/installer/000004464 It is a msi installer and it does not require an internet connection during the installation process. Could you please take a screenshot of the error message? Is this happening during the installation or activation process? Please provide as well your Nitro Pro 1 serial number. Kind regards, Share this post Link to post Share on other sites