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downloading pro

Polly Smalley

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  • Official Nitronaut
Reymund Oyong

Hi @Polly Smalley,

Thank you for reaching out to us through our Community Forums!

Please be aware that a version 9 serial number will only work on a Nitro Pro 9 installation. 
Also, Nitro Pro 9 is already discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy#sunsetPolicy 

Aside from known issues and bugs found in older versions, there are also security vulnerabilities present in it and for this reason, access to the Nitro Pro 9 installer is no longer available.

Nitro offers a discounted upgrade price on older version of Nitro Pro licenses. 
You can upgrade your version 9 license to version 13 through our upgrade portal - https://www.gonitro.com/support/upgrade 

Once the license is upgraded, you will receive a version 13 serial number. A license that will allow you to activate a Nitro Pro 13 installation. 

Kind regards,

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