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Hi, I changed my PC and even after I've deactivated my nitro on the old PC I'm not able to activate it again on the new one.

The system give me error 23.

How can I solve the problem?

Thank you




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  • Official Nitronaut
Reymund Oyong

Hi @r.righetti@ncr-biochemical.it,

Thank you for reaching out to us through our Community Forums!

Please provide your Nitro Pro serial number through private message so I could check it activation records.
To send a private message, mouse hover my profile then click the 'Message' link.

Kind regards,

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