Jump to content

cannot deactivate on old computer, have deactivated from account

Barb Bridgeman

Recommended Posts

Barb Bridgeman

My old computer crashed and is dead. I cannot deactivate my nitro pro on it.  I went into my account and deactivated the license from there, but how do I activate it on my new computer.  I downloaded a trial version, but it will not let me put in an activation code without paying for the trial version.   Help!!

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hi @Barb Bridgeman,

Thank you for reaching out to us through our Community Forums!

Please send me your Nitro Pro serial number so I could check its activation records and determine the cause of activation issue.
This information will also help me confirm what is the appropriate installer you should use on your new computer. 

You can send a private message by mouse hovering my profile then click the 'Message' link.

Kind regards,

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.