Jump to content
Raymond Murry

Top 1/4 screen cut-off

Recommended Posts

Raymond Murry

I am using NitroPro 13.  Upon opening the program, the top 1/4 of the screen is cut-off with no menu bar.  I have tried running a repair and restarting to no avail.  I have also uninstalled the program and reinstalled without success.  What is the problem?

Edited by Raymond Murry
typo

Share this post


Link to post
Share on other sites
AllainU

Hello @Raymond Murry,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, what build of Nitro Pro are you working with? You can go to Control Panel > Programs and Features (format is 13.X.X.X, e.g. 13.2.3.26).

Lastly, a screenshot of the issue you are experiencing. To find out how to take a screen shot using Snipping Tool, check out this link:

https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b 

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.