Sivakumar G M Posted October 28, 2020 Report Share Posted October 28, 2020 (edited) Dear Team We purchase already nitro pdf editor V9 for 2 user. Recently in one system we have updated to windows 7 to Windows 10. At that time we deleted the nitro pdf editor v9. But we have source setup files for V9. So we tried to reinstall/activate. Error thrown as 'Process unsuccessful - License kay already used'. Please help to activate as soon as possible. My serial number is : 234*************** Edited October 28, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 28, 2020 Official Nitronaut Report Share Posted October 28, 2020 Hi @Sivakumar G M, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro license. Please try to activate again and it should be working now. Kind regards, Link to comment Share on other sites More sharing options...
Sivakumar G M Posted October 29, 2020 Author Report Share Posted October 29, 2020 Thanks Reymund. I tried and install perfectly. Now it is working fine. Thanks a lot for timely help. Link to comment Share on other sites More sharing options...
Sivakumar G M Posted November 2, 2020 Author Report Share Posted November 2, 2020 Dear Reymund we purchase 2user license nitro pro v9. in one system I activated successfully after you modify, but I want to again activate in another system for 2nd user it will give the same error like 'process unsuccessful Licence key already use'. Please help me out for activate to 2nd user. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 2, 2020 Official Nitronaut Report Share Posted November 2, 2020 Hello @Sivakumar G M, Could you please send me a private message and provide your other Nitro Pro 9 serial number? I need this information so I could check its activation records. To send a private message, mouse hover my profile then click the 'Message' link. Kind regards, Link to comment Share on other sites More sharing options...
Sivakumar G M Posted November 5, 2020 Author Report Share Posted November 5, 2020 (edited) Dear Reymond Please find our 2 user license serial number-234600-xxxxxx-xxxxxx Please help me out to activate for 2nd user. Edited November 5, 2020 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 9, 2020 Official Nitronaut Report Share Posted November 9, 2020 Hi @Sivakumar G M, In checking that serial number, I can see a recent activation that went successful. Could you please confirm if you still need assistance on that serial number? Kind regards, Link to comment Share on other sites More sharing options...
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