Not eligible for an upgrade

[kas2123]

my sn:234***-******-******  won't show in upgrade discount checking page.

please advice

Edited November 2, 2020 by Reymund G.

[Reymund Oyong]

Hi @kas2123,

Thank you for reaching out to us through our Community Forums!

We have made an update to your account so you could proceed on upgrading your Nitro Pro 12 serial number to version 13.
To upgrade the license, please go to https://www.gonitro.com/support/upgrade then enter the serial number.

Kind regards,