Activation issue

[Cristiano Merli]

I'm not able to activate my NitroPro license because i received an error regarding the limit number of activation but if i search this license on your "check license" i've 0 in use and 2 activation available.

Can you please help us?

thanks

Cristiano

[Reymund Oyong]

Hi @Cristiano Merli,

Thank you for reaching out to us through our Community Forums!

Please send me your Nitro Pro serial number through private message so I could check its activation records.
To send a private message, simply mouse hover my profile then click the 'Message' link.

Kind regards,

[Cristiano Merli]

Thank you Reymund, i sent you in a private message the license number.

Tell me if you need something else and when i can retry to use it.

Cristiano

[Reymund Oyong]

Hello @Cristiano Merli,

I've responded to your private message.

An adjustment has been made on your serial number. Please try to activate again and it should be working now. 

Kind regards,