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Nitro 13: Something is blocking Nitro from proceeding


Doug Ward
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New windows install, registered owner, cannot install Nitro Pro, whines "Something is blocking Nitro from proceeding" which is zero help. Any ideas?

Also says, "Error occur when resolving resources" (sic)

Edited by Doug Ward
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  • Official Nitronaut
Allain Umailin

Hello @Doug Ward,

Thank you for reaching out to us through our Community Forums!

We have checked your Nitro Pro 13 serial number  and our server log shows you were able to activate which also generated the Computer ID 'V1rs70 - - - - - - bmzhycSs'. To validate this on your end, kindly refer to the attached screenshot (ComputerID-Deactivate-Button.png):

ComputerID-Deactivate-Button.thumb.png.011c52d4f31a434b9f04b68a322e6035.png

If you are having issue activating on your second machine, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

Thank you very much in advance and I am looking forward to hearing back from you. 

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