David Hine Posted November 9, 2020 Report Share Posted November 9, 2020 I have installed nitro 12 on a new pc and have removed the old version off my old pc, but keep getting the following error msg. error.23 License number already used. When i submit a support request and enter the serial number Nitro says that i still have 2 x activations available, but still can't activate the newly installed copy. I have tried un-installing re-installing still with no luck. Please help. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 9, 2020 Official Nitronaut Report Share Posted November 9, 2020 Hi @David Hine, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 12 license. Please try to activate again and it should be working now. Kind regards, Link to comment Share on other sites More sharing options...
David Hine Posted November 9, 2020 Author Report Share Posted November 9, 2020 Thanks this has fixed the problem Link to comment Share on other sites More sharing options...
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