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Issues activating Nitro Pro 11 after an OS reinstall


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Hi there.


I'm having some issues activating a new installation of Nitro Pro 11. I deactivated the previous installation, but in the new device I'm getting an error that says the licence has been used. I also tried deactivating it from https://licenses.gonitro.com/prd/portal, but a windows pops up saying "Sorry. You may only deactivate 0 devices."


Can you help me to activate this new installation, please?


Thank You!

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  • Official Nitronaut
Reymund Oyong


Thank you for reaching out to us through our Community Forums!

Please send me your Nitro Pro 11 serial number so I could check its activation records. 
You can send this information through private message (mouse hover my profile then click the 'Message' link).

Kind regards,

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