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Bill

When is PDF not PDF?

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Bill

I am brand new to Nitro.  I have found that Acrobat Reader 5 will no longer read the PDF files that I have opened in Nitro.

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Steven Zakulec

That sounds like a bug- I just created a PDF with Nitro 11, and the PDF version is listed as 1.4, which should be suitable for Acrobat 5.x and later.  Ideally you would upgrade Adobe Reader to a more recent version, but if you can't for some reason, please file a ticket with support here: https://www.gonitro.com/support/ticket

 

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