Sreedhar Venkata 0 Report post Posted November 11, 2020 Hi, I got a new computer. Deactivated my current two installs.. and tried to activate on the new device. But I couldn't. I also tried to open a ticket... it takes me in loops. So sending the message here. I am using different email ID because, the original email (vsreedhar21@gmail.com) is not going through... it keeps saying wrong password even after I reset it few times. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted November 11, 2020 Hi @Sreedhar Venkata, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 12 license so you could proceed with the activation. Please try to activate again and it should be working now. Kind regards, Share this post Link to post Share on other sites