Boern De Posted November 12, 2020 Report Posted November 12, 2020 (edited) Hi, ich habe seit geraumer Zeit das Problem, dass ich keine PDF mehr mit Nitro erstellen kann. Weder im Internet Explorer noch im Microsoft Edge. Auch unter Firefox ist kein Drucken bzw. PDF erstellen möglich. Dieses Problem hatte ich schon einmal, nach der Neuinstallation von Nitro war dies dann für kurze Zeit behoben. Nun habe ich aber keine Lust ständig das Programm neu zu installieren. Auch eine Neuinstallation der PlugIns über die Einstellungen in NitroPro brachte keine Besserung. Kann mir jemand nen Tipp geben? So ist das Programm für mich teuer gekauft und nutzlos Leider kann ich meine Version auch nicht wie damals beim Kauf versprochen auf die Version 13 Upgraden. Hi, I have had the problem for a long time that I can no longer create PDF with Nitro. Neither in Internet Explorer nor in Microsoft Edge. Printing or creating PDFs is also not possible under Firefox. I had this problem before, after reinstalling Nitro it was fixed for a short time. But now I don't feel like reinstalling the program all the time. Even reinstalling the plug-ins via the settings in NitroPro did not bring any improvement. Can someone give me a tip? So for me the program is expensive and useless Unfortunately, I can't upgrade my version to version 13 as promised when I bought it. Edited November 12, 2020 by AllainU
Official Nitronaut Allain Umailin Posted November 12, 2020 Official Nitronaut Report Posted November 12, 2020 Hello @Boern2, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you.
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