ASG-000 Posted November 18, 2020 Report Share Posted November 18, 2020 Hello, I had to re-install the OS due to a hardware failure of my laptop (Motherboard and few other things were replaced under warranty). I tried to activate Nitro Pro 12 and it gives the following error: -23: Error - License Number Already Used Please note that I already deactivated the product from following link: https://licenses.gonitro.com/prd/portal Anyway to resolve this issue? Thanks & Regards, Viraj Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 19, 2020 Official Nitronaut Report Share Posted November 19, 2020 Hi @ASG-000, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 12 license. Please try to activate again and it should be working now. Kind regards, Link to comment Share on other sites More sharing options...
ASG-000 Posted November 19, 2020 Author Report Share Posted November 19, 2020 Hi Reymund, It works! Thanks a lot for your immediate response! Thanks & Regards, Viraj Link to comment Share on other sites More sharing options...
Michael Murray Posted November 20, 2020 Report Share Posted November 20, 2020 Hi, I have deactivated my license on my laptop and it shows 2 licenses available. When I go into NitroPro 12 and try to activate my license, it does not happen. Link to comment Share on other sites More sharing options...
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