Judy 0 Report post Posted November 22, 2020 Quite suddenly, the program will no longer type nor will it highlight. In the past I have had a problem with another program (Kamo) running at the same time, but that has been disabled. A reboot has not helped. I will be grateful for any suggestions. Judy Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 23, 2020 Hello @Judy, Thank you for reaching out to us through our Community Forums! I recommend that you repair your Nitro Pro. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: https://kb.gonitro.com/knowledgebase#/search/repair/000004603 If repairing didn't help, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.X.X.X, e.g. 13.2.3.26). To find out how to take a screen shot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
