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Error Occur when resolving resources

Bontle Tlhonpo

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Bontle Tlhonpo

Good Day All,

I need assistance.  I am trying to install Nitro 13/12 on my pc and when I try do so, I get an error stating  "something is blocking Nitro from processing" "error occur when resolving resources"

I have checked that the proxy server is off and I have also check windows security options and turned off the firewall.  I also uninstalled the current antivirus but I am still getting this issue.



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Allain Umailin

Hello @Bontle Tlhonpo,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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Bontle Tlhonpo

Dear AllainU,


Please note that my issue has been sorted out, I managed to download the Nitro pro 13 offline installers an i activated it.  Everything is now working.

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