2023 error activating

[SIMONETTA PINI 0]

Salve,

pure a me è capitato che dopo un aggiornamento mi venisse fuori la scritta di un errore 2023. ho provato a disinstallare e rinstallare il tutto ma nulla.

Eppure ho una licenza 

mi potete aiutare?

 

Hello,

also it happened to me that after an update I came out with an error 2023. I tried to uninstall and reinstall everything but nothing.

Yet I have a license

you can help me?

Edited November 24, 2020 by AllainU

[AllainU 0]

Hello @SIMONETTA PINI,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Edited November 26, 2020 by AllainU

[AllainU 0]

Hello @SIMONETTA PINI,

Thank you for the private message.

To further assist you, we are pleased to inform you that we have released Nitro Pro 13.8.2.140 that addresses this 2023 error code so kindly update using below direct installers for the most updated build:

English:
x32 http://install.nitropdf.com/professional_13302587/en/retail/nitro_pro13_ba_x86.msi
x64 http://install.nitropdf.com/professional_13302587/en/retail/nitro_pro13_ba_x64.msi 

Italian:
x32 http://install.nitropdf.com/professional_13302587/it/retail/nitro_pro13_ba_x86.msi
x64 http://install.nitropdf.com/professional_13302587/it/retail/nitro_pro13_ba_x64.msi 

Thank you for choosing Nitro and I hope this helps.

[SIMONETTA PINI 0]

grazie mille!!!