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Upgrade 11 to 13


Jose Carlos O. Severino
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Jose Carlos O. Severino

Guys I bought Nitro Pro 11, formatted my notebook and when installing Nitro again, my key / license is not being accepted, how can I upgrade from nitro 11 to 13?

my email is: fundamenxxxxxx@gmail.com

Edited by AllainU
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Allain Umailin

Hello @Jose Carlos O. Severino,

Thank you for reaching out to us through our Community Forums!

To upgrade your your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: https://www.gonitro.com/pro/upgrade 

You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date).

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates 

Thank you for choosing Nitro and I hope this helps

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