remax tech Posted November 27, 2020 Report Share Posted November 27, 2020 I have a license key that is stating I can install the software on 2 pc's. It will not allow me to install it on the 2nd pc at this time. I tried to uninstall it from the 1st pc to use on the 2nd but it states the license is still in use. Please Help, we need Nitro to assist with real estate closings. License keys ends in 2xxxxx-xxxxxx-219124 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 27, 2020 Official Nitronaut Report Share Posted November 27, 2020 Hello @remax tech, Thank you for reaching out to us through our Community Forums! On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Our record shows you are experiencing an issue activating the license is because the computer that the software was installed on did not generate a proper Computer ID (which is a Nitro-specific ID, which generates a unique Computer ID for each computer that the software is installed on). Instead, a Computer ID of all '0's was generated. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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