hans@cruinn.ie 0 Report post Posted December 1, 2020 Hi I cant get my Nitro Activation to work. I have tried using the Activation link and inputting my serial number but it just wont work Hans Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 2, 2020 Hi @hans@cruinn.ie, Thank you for reaching out to us through our Community Forums! Our records show that you have a version 12 serial number. Please ensure that you have Nitro Pro 12 installed on the computer. You can check the version by opening your Nitro Pro then go to the Help tab > About Nitro Pro. If you see that you are running a different version, please uninstall then install Nitro Pro 12 by downloading the installer from the following location: https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link. Once Nitro Pro 12 is installed, you should be able to activate it using your version 12 serial number. Kind regards, Share this post Link to post Share on other sites
hans@cruinn.ie 0 Report post Posted December 2, 2020 Hi Reymund I have done this and now tried to activate Nitro 12 but it say i must Deactivate if from my old Laptop, but as my old computer is dead I cant deactivate it from there, when to go to Deactivate it says I have 0 activations Hans Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 2, 2020 Hello @hans@cruinn.ie, Please try to activate again your Nitro Pro 12 installation. It should work now since a necessary adjustment has been made on the serial number. Kind regards, Share this post Link to post Share on other sites
