Invoice for recent purchase

[Thanh Giang]

How do I get a copy of my invoice for my recent purchase?

[Reymund G.]

Hi @Thanh Giang,

Thank you for reaching out to us through our Community Forums!

I did not find any purchase records that is associated to the email address you used here in community forums.
Could you please provide the email address you use when during the license purchase?

Also, please check your spam or junk mail folders then see if the invoice was filtered to those folders.

Kind regards,
 

[Thanh Giang]

The email I used to purchase the software was ******@ack********.com.

Edited December 2, 2020 by Reymund G.

[Reymund G.]

Hi @Thanh Giang,

We have generated the email (Invoice Receipt) and it was sent to the provided email address. Please check the inbox of the email including the spam and junk mail folders. 

Kind regards,

[Thanh Giang]

Hi Raymond,

I didn't receive the invoice, nothing in my junk or spam folder. 

[Reymund G.]

Hi @Thanh Giang,

I've sent you a private message with a URL to download your invoice receipt. Please check on it. 

Kind regards,