Thanh Giang 0 Report post Posted December 2, 2020 How do I get a copy of my invoice for my recent purchase? Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 2, 2020 Hi @Thanh Giang, Thank you for reaching out to us through our Community Forums! I did not find any purchase records that is associated to the email address you used here in community forums. Could you please provide the email address you use when during the license purchase? Also, please check your spam or junk mail folders then see if the invoice was filtered to those folders. Kind regards, Quote Share this post Link to post Share on other sites
Thanh Giang 0 Report post Posted December 2, 2020 (edited) The email I used to purchase the software was ******@ack********.com. Edited December 2, 2020 by Reymund G. Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 2, 2020 Hi @Thanh Giang, We have generated the email (Invoice Receipt) and it was sent to the provided email address. Please check the inbox of the email including the spam and junk mail folders. Kind regards, Quote Share this post Link to post Share on other sites
Thanh Giang 0 Report post Posted December 2, 2020 Hi Raymond, I didn't receive the invoice, nothing in my junk or spam folder. Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 2, 2020 Hi @Thanh Giang, I've sent you a private message with a URL to download your invoice receipt. Please check on it. Kind regards, Quote Share this post Link to post Share on other sites
