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Deactivating Licenses on a Dead Computer

Dennis Nguyen

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Dennis Nguyen

Hi, I submitted a support ticket and have received a reply on the instructions to deactivating the licenses, but we have don't have access to those computers anymore. I replied to the message and have not received a reply back. Is there another way to contact support without submitting an email?

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Reymund Oyong

Hi @Dennis Nguyen,

Thank you for reaching out to us through our Community Forums!

I have made a follow-up to the support representative who handles your support case. 
Kindly wait for his reply to your recent email.

Thank you for your patience.

Kind regards,

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