Matt Elliott Posted December 4, 2020 Report Share Posted December 4, 2020 (edited) I restarted my computer and Nitro is acting like I'm in a trial. It's saying that I need to purchase that which was purchased back on 03/08/2020; Invoice number BKD-736********. How do I proceed? I'm definitely not purchasing it again. Edited December 7, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 7, 2020 Official Nitronaut Report Share Posted December 7, 2020 Hi @Matt Elliott, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 13 license. Please try to reactivate your Nitro Pro 13 by going to the Help tab > About Nitro Pro > Activate. Enter your version 13 serial number then click on Activate. Kind regards, Link to comment Share on other sites More sharing options...
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