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Error 401 - Nitro Pro


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Each time I open Nitro I keep getting this error.  I have uninstalled and reinstalled the software and I get the same message. 

Any help would be appreciated.




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Reymund Oyong

Hi @Jessica,

Thank you for reaching out to us through our Community Forums!

Please update your Nitro Pro 13 installation to the latest build. Currently, the latest build is Nitro Pro 13.30 and the installer can be found from the following location: 

https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 13' link.  

Important note: Please delete any existing installer you saved on your computer to prevent from mixing up the installers. 

After the update to Nitro Pro 13.30, please check if the issue persists.

Kind regards,

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