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Outlook desktop version not liking Nitro Sign CRASHES

Maurizio Sodano

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Maurizio Sodano

Hi All, 

Having problems with my integration of my Nitro Sign with Microsoft Office 365 Outlook i have windows 10 Pro but together the Outlook crashes and asks to remove Nitro 

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Allain Umailin

Hello @Maurizio Sodano,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.X.X.X, e.g. 

Lastly, a screenshot of the message or any helpful information that describes the crashing.

To find out how to take a screen shot using Snipping Tool, check out this link:


To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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Maurizio Sodano

Hi Allain, All good repaired it last night and so far so good ! and saw one of your previous post advising ato make sure you run set up  as an Administrator so think it did the trick  , fingers crossed

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