cdd Posted December 9, 2020 Report Share Posted December 9, 2020 HI for some reason this past year, nitro pro 8 will automatically close when trying ot open pdfs. In order to reopen I have to go to task manager and force close any instances of nitro before attempting to open the pdf again. then it works. This happens every day. I tried repairing and nothing worked. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 10, 2020 Official Nitronaut Report Share Posted December 10, 2020 Hello @cdd, Thank you for reaching out to us through our Community Forums! Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 8 serial number: https://www.gonitro.com/pro/upgrade You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here: https://www.gonitro.com/nps/security/updates Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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