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Nitro stopped functioning properly


Patrick Adam de Villiers

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Patrick Adam de Villiers

I cannot create anymore PDF from JPEG or words documents since last week

I can create only with one Jpeg or one Word document if I have two of them that give me two PDF and I cannot reconciliate them in one PDF doc

 

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Allain Umailin

Hello @Patrick Adam de Villiers,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 13.X.X.X, e.g. 13.2.3.26). 

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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