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Rolf H

Rolf Hawkins

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My old PC died and I cannot get Nitro Pro 12 to activate on my new PC. I have done the deactivation on the Nitro website, which now shows 0 activations, but when U try to activate on  the new PC, I get: -23: Error - License number already used. Ca someone tell me how to fix this, please?


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  • Official Nitronaut
Allain Umailin

Hello @Rolf Hawkins,

Thank you for reaching out to us through our Community Forums!

To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps.

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