Rolf Hawkins 0 Report post Posted December 11, 2020 My old PC died and I cannot get Nitro Pro 12 to activate on my new PC. I have done the deactivation on the Nitro website, which now shows 0 activations, but when U try to activate on the new PC, I get: -23: Error - License number already used. Ca someone tell me how to fix this, please? Thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 14, 2020 Hello @Rolf Hawkins, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thank you for choosing Nitro and I hope this helps. Share this post Link to post Share on other sites