ANU MAHESHWARI Posted December 13, 2020 Report Share Posted December 13, 2020 i currently have two licenses and one is being used on one laptop. I am trying to activate the other on a separate laptop and I am getting an error message 23 that my licenses are already used. How is that happening even though I have used only 1/2 licenses? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 15, 2020 Official Nitronaut Report Share Posted December 15, 2020 Hi @ANU MAHESHWARI, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro license. Please try to activate again and it should be working now.. Kind regards, Link to comment Share on other sites More sharing options...
Crystal Rivera Posted December 19, 2020 Report Share Posted December 19, 2020 I am having the same issue, however, I am not using any of my licenses right now, they are both deactivated. Please help Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 22, 2020 Official Nitronaut Report Share Posted December 22, 2020 Hi @Crystal Rivera, Thank you for reaching out to us through our Community Forums! Please send your Nitro Pro serial number so we could check its activation records. Kind regards, Link to comment Share on other sites More sharing options...
Crystal Rivera Posted December 22, 2020 Report Share Posted December 22, 2020 Hi Reymund, Actually, I finally got it to work after uninstalling and reinstalling. Thank you. I do have a quick question though, is there a way to change my profile pic? Link to comment Share on other sites More sharing options...
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