Dipesh Sitaram 0 Report post Posted December 15, 2020 Error 401 What steps do I need to take in order to fix this issue? Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 16, 2020 Hello @Dipesh Sitaram, Thank you for reaching out to us through our Community Forums! Could you please open your Nitro Pro 12, confirm the error message, logout from Nitro Sign at the upper-right corner of the program, close then relaunch Nitro Pro, reset your Nitro Sign password and re-login Nitro Sign? How did it go? If that did not help, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program and its serial number (format is 12.X.X.X, e.g. 12.0.0.112). Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
Dipesh Sitaram 0 Report post Posted December 18, 2020 Could you please open your Nitro Pro 12, confirm the error message, logout from Nitro Sign at the upper-right corner of the program, close then relaunch Nitro Pro, reset your Nitro Sign password and re-login Nitro Sign? How did it go? --) THIS WORKED. ALL FIXED. THANK YOU Quote Share this post Link to post Share on other sites
