Becky3771 Posted December 15, 2020 Report Share Posted December 15, 2020 My Nitro Pro 10 went back to the free trial screen so I deactivated both of the users on the license & tried to re-enter it to reactivate Nitro on the same computer & it says the license is already used. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 16, 2020 Official Nitronaut Report Share Posted December 16, 2020 Hello @Becky3771, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 10 serial number: https://www.gonitro.com/pro/upgrade Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Becky3771 Posted December 18, 2020 Author Report Share Posted December 18, 2020 Thanks for the assistance. Link to comment Share on other sites More sharing options...
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