Becky3771 0 Report post Posted December 15, 2020 My Nitro Pro 10 went back to the free trial screen so I deactivated both of the users on the license & tried to re-enter it to reactivate Nitro on the same computer & it says the license is already used. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 16, 2020 Hello @Becky3771, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 10 serial number: https://www.gonitro.com/pro/upgrade Thank you for choosing Nitro and I hope this helps. Quote Share this post Link to post Share on other sites
Becky3771 0 Report post Posted December 18, 2020 Thanks for the assistance. Quote Share this post Link to post Share on other sites
