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Activation Issue


Rick Pershken

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Rick Pershken

My Nitro Pro reverted to a trial version. Now I can't use it. I have tried all of the steps, deactivation, reactivation, offline reactivation and i still get -23 Error serial number already used. This is not installed on any other computers

Ver Nitro Productivity Suite, Nitro Pro 12

Ser No. 234***-******-******

Edited by Reymund G.
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Reymund Oyong

Hi @Rick Pershken,

Thank you for reaching out to us through our Community Forums!

An adjustment has been made on your Nitro Pro serial number. Please try to activate again and it should be working now. 

Kind regards, 

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