Free Trial Not Working

[Steve Simpson]

So when I click on the free trial download button after entering my information, it says 'please wait' but it never changes and nothing else happens - and idea what's happening ??  Thanks! 

[Allain Umailin]

Hello @Steve Simpson,

Thank you for reaching out to us through our Community Forums!

Did you access our Trial Download page using Chrome? Could you please try Internet Explorer and FireFox? How did it go?

Thank you for choosing Nitro and I hope this helps.

[Steve Simpson]

Hello @AllainU,

    I have tried IE (Edge) as well as FireFox with the same result - an apparently infinite "Please Wait" prompt where the submit button was...  So, so far not well... It concerns me as to my ability to download it if I go ahead and 'Buy' it as well...  Ugh~

Thanks!

Steve

[Allain Umailin]

Hello @Steve Simpson,

Our sincere apologies if you are unable to download our Trial version.

To further assist you, please use below direct MSI installers in order to install our Nitro Pro 13:

x32 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x86.msi 
x64 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF reader.

You can learn all about some of the features here: https://www.gonitro.com/resources/videos 

Thank you for trialing Nitro and I hope this helps.

[Steve Simpson]

@AllainU,

    OK, that worked.  Thanks!!!

Cheers~

Steve