Lost serial number

[Steffen Kristensen]

Hi

How do I get a new serial number, when my computer chrased and the mail with my serialnumber where erased?

Kind regards Steffen from DK

[Allain Umailin]

Hello @Steffen Kristensen,

Thank you for reaching out to us through our Community Forums!

I have sent you a private message to provide your Nitro Pro 13 serial number.

If you are planning to install the latest build of Nitro Pro 13, you may use below direct installer links:

x32 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x86.msi
x64 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Thank you for choosing Nitro and I hope this helps.

[Steffen Kristensen]

Hi Allain

Thank you very much.

But Now I recive this: You have reached the maximum number installations allowed for this license.

I have got a new computer and the other installation is deleted, so what can I do now?

thanks in advance :-)

[Allain Umailin]

Hello @Steffen Kristensen,

To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro 13 by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps.

[Steffen Kristensen]

👍 Thank you 

Super support !!