Help with Version 8

[Jim Closson]

My computer was scrubbed by the Geek Squad and I lost my downloaded copy of Nitro Pro V8.  I was given a link to download it but it did not work.  My serial number is 23460x-xxxxxx-xxxxxx. How do I download a copy?  I still have one activation remaining on my account.

Edited January 1, 2021 by AllainU

[Allain Umailin]

Hello @Jim Closson,

Thank you for reaching out to us through our Community Forums!

Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available.  

If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 8 serial number: https://www.gonitro.com/pro/upgrade 

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates 

Our sincere apologies and as much as we would like to, we no longer have the installers for Nitro Pro 8 in our archive due to the security risks associated in our Security page above.

Again, my apologies for this inconvenience and happy new year!