Mike Roland Posted January 4, 2021 Report Share Posted January 4, 2021 I had originally purchased a pack of (3) S/N's. Today I was able to upgrade (2) of them but not the third. It stated it has already been upgraded but we do not have record of that. Can you please assist? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 22, 2021 Official Nitronaut Report Share Posted January 22, 2021 Hello @Mike Roland, Thank you for reaching out to us through our Community Forums! To further assist you, a few adjustments has been executed in your account records so please try upgrading again your Nitro Pro 9 to version 13 with a discounted rate through our Upgrade Portal https://www.gonitro.com/support/upgrade Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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