Nitro Pro 11 installation problem on new Laptop

[Dick Hoog 0]

Hello, I've a new laptop running W10 pro and the Nitro Pro 11 installation wizzard fails just after the Windows security popup. How can I solve this issue? Thanks

[AllainU 0]

Hello @Dick Hoog,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.