Jump to content

problem upgrading nitro pro 11


ramdal

Recommended Posts

Hi

 

I have a problem. I tried to upgrade to nitro pro 11 and could not. it is asking for „insert the nitro pro disk and click ok”. well, it rolled back and now i do not have either nitro 11 or nitro 10. Any tips? Thx

Image 1.jpg

Image 2.jpg

Image 3.jpg

Link to comment
Share on other sites

  • 2 weeks later...
  • Official Nitronaut
Kelvin B. Villarin

Hi Ramdal,

Thank you for reaching out to us through our Community Forums!

It looks like you haven't submitted a ticket yet. I would recommend we try and use our Nitro CleanUp Tool. This will remove all traces of Nitro Pro from your machine. In order to do so, please follow the steps below:

1. Download the Nitro Cleanup tool: http://install.nitropdf.com/support/downloads/cleanup.zip 
2. Simply unzip the file and run it
3. When you're finished, please restart your computer
4. After the restart, please download the latest version of Nitro Pro 11 here: https://www.gonitro.com/support/downloads

If this doesn't work, kindly submit a ticket using the following link.

https://www.gonitro.com/support/ticket

Cheers!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.