Deactivate

[Paulo Martins]

Hello,

I recently did a re-installation of windows 10 , i did not deactivate the account before and I cannot get my product key and i don't know where to find my recent purchases in my account. I made my purchase last week and I have the invoice as proof of payment. Please help.

 

Paulo Martins

[Allain Umailin]

Hello @Paulo Martins,

Thank you for reaching out to us through our Community Forums!

To further assist you, I just made an adjustment on your license, so you can now re-activate your copy of Nitro Pro 13 by going to Help tab > About Nitro Pro > Activate, entering your serial number (I sent you privately) and clicking Activate.

Cheers!