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Text recognition does not work

Joachim Mairesse

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Joachim Mairesse


With some PDF files, text recognition does not work. We have this problem with files whose PDF version is 1.7.
The recognition of texts in these files works with other PDF software.
How to correct this problem please?


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Allain Umailin

Hello @Joachim Mairesse,

Thank you for reaching out to us through our Community Forums!

Is this issue related to the other forum post you have submitted where some PDF files are showing blank when opened using Nitro Pro?

If not, I would love to get a few copies of these PDF files so we can do some tests on our end.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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