How to find serial number

[Ryan Paliukaitis 0]

Hi i'm trying to find the serial number for my nitro pro install.  I can't seem to find an email with this information.

please advise.

 

thanks,

Ryan

[AllainU 0]

Hello @Ryan Paliukaitis,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address.

If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. 

Otherwise if you purchased online or from our website and in order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Ryan Paliukaitis 0]

it looks it was purchased through ebay which has another email associated.  do i need to contact them with regards to this issue or still post here?

[AllainU 0]

Hello @Ryan Paliukaitis,

We would love to have a copy of the email thread that you have received from this eBay seller. Is this possible?

If yes, please hover your mouse on top of my name 'AllainU' and select 'Message' to send it privately.

Thank you and I am looking forward to hearing back from you.