Jim Rickaby 0 Report post Posted Saturday at 04:07 PM I have moved to a new PC following the steps on deactivating Nitro Pro 12. It is showing as 0 activations... but wont let me activate giving me an Error 23 - licence number already used Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Monday at 05:26 PM Hello @Jim Rickaby, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
Ronni Hartung 0 Report post Posted Tuesday at 10:21 AM Hi AllainU. I have the same issue, but with version 10. I'm tryin to install it on a Terminal server. Version 10 Status active Number of Activations 1 Number of Activations Allowed 2 Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Tuesday at 03:09 PM Hello @Jim Rickaby, Thank you for the private message. To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro 12 by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Tuesday at 03:13 PM Hello @Ronni Hartung, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 10? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
