Deborah Fiery 0 Report post Posted Sunday at 10:17 PM Hello. I am new to this site. I have the same problem. My old serial number is not accepted for upgrade. I am still using Nitro Pro 8.5.2.10 I am attaching a screenshot of the upgrade page response I get. Please help! Thank you. Enter your current product serial number to check your discount eligibility. We’ll check what kind of upgrade discount you’re eligible for, then guide you from there. Check Eligibility Where’s my serial number? We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Having trouble? Find answers and assistance here. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted Monday at 05:39 PM Hello @Deborah Fiery, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 8? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
